Welcome to SMS Train. These Terms & Conditions (“Terms”) govern your access to and use of our website, platform, and SMS services. By registering, accessing, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.


1. Definitions

  • “Company” refers to SMS Train

  • “Client / User” refers to any individual or company using our SMS services

  • “Service” refers to bulk SMS, transactional SMS, promotional SMS, APIs, dashboards, and related services

  • “Network Operators” refers to telecom companies involved in message delivery


2. Eligibility

  • You must be at least 18 years old to use our services

  • You must have the legal authority to bind your company (if registering on behalf of a business)

  • You agree to provide accurate and complete registration information


3. Account Registration & Security

  • Clients are responsible for maintaining the confidentiality of login credentials

  • Any activity performed through your account will be deemed authorized by you

  • SMS Train is not liable for losses caused by unauthorized account access due to client negligence


4. Use of SMS Services

You agree to use SMS Train services only for lawful purposes.

Prohibited Content Includes (but is not limited to):

  • Spam or unsolicited messages

  • Fraud, scams, or misleading content

  • Illegal activities or services

  • Adult, obscene, abusive, or hateful content

  • Political or religious hate messages

  • Any content violating local or international laws

SMS Train reserves the right to suspend or terminate services without notice if prohibited content is detected.


5. Consent & Compliance

  • Clients must obtain proper consent from recipients before sending SMS

  • Clients are fully responsible for compliance with PTA regulations and applicable international laws

  • SMS Train will not be responsible for penalties, complaints, or legal action arising from client misuse


6. Sender ID & Content Approval

  • Sender IDs are subject to approval by network operators

  • Message content may require approval prior to transmission

  • SMS Train does not guarantee approval or delivery of any Sender ID or message content


7. Message Delivery Disclaimer

  • SMS delivery depends on network availability, operator policies, and recipient handset status

  • SMS Train does not guarantee 100% delivery of messages

  • Delayed, blocked, or failed messages are not grounds for refunds unless explicitly agreed in writing


8. Pricing, Payments & Credits

  • All prices are subject to change without prior notice

  • SMS credits are prepaid and non-transferable

  • Purchased credits are non-refundable and non-expirable unless stated otherwise

  • Taxes or government charges (if applicable) will be borne by the client


9. Suspension & Termination

SMS Train reserves the right to:

  • Suspend services for violations of these Terms

  • Terminate accounts involved in spam, fraud, or illegal use

  • Block Sender IDs or traffic without prior notice to protect network integrity


10. Intellectual Property

All website content, software, branding, logos, and systems are the property of SMS Train. Unauthorized copying, resale, or redistribution is strictly prohibited.


11. Limitation of Liability

SMS Train shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Business loss, revenue loss, or reputational damage

  • Network failures or third-party service interruptions

Total liability shall not exceed the amount paid by the client for the service in the last 30 days.


12. Indemnification

You agree to indemnify and hold SMS Train harmless from any claims, damages, penalties, or expenses arising from:

  • Violation of these Terms

  • Misuse of SMS services

  • Breach of laws or regulations by the client


13. Changes to Terms

SMS Train reserves the right to update these Terms at any time. Continued use of services after changes constitutes acceptance of the updated Terms.


14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan.


15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Company Name: SMS Train

Email: info@smstrain.com

Phone: +92 332 090 0004

Address: Sargodha, Pakistan